TRUST · SECURITY · DATA HANDLING

Your regulatory work
stays yours.

Qualmitta is used by regulatory affairs, quality, and R&D teams working on confidential device and drug programs. This page describes how we handle your data, where it lives, what the AI models see, and what rights you have.

HOW WE HANDLE YOUR DATA

Six commitments,
in plain language.

MODEL CALLS

Zero-retention model calls

Every call to Claude Sonnet 4.5 runs under Anthropic's zero-retention API terms. Your prompts, drafts, and outputs are not stored on the model provider's side after the call completes. Nothing you write is used to train third-party foundation models.

CHUCK TRAINING

Chuck training is opt-in, de-identified, Enterprise-excluded

Qualmitta's in-house model, Chuck, is trained on expert-graded regulatory content — never on your raw submissions. Training is off by default for individual accounts, and Enterprise tenants are excluded from training pipelines unless a program owner explicitly opts in.

TENANT ISOLATION

Per-tenant data isolation

Every project, draft, predicate set, risk item, chat session, and telemetry event is scoped to its owner's user_id at the row level. Team invites grant access explicitly. There is no shared 'global' tenant table.

DATA RESIDENCY

Where your data lives

Application data (projects, drafts, chats, team assignments) is stored in a US-hosted MongoDB cluster managed by the Emergent platform. External calls to openFDA, USPTO ODP, ClinicalTrials.gov and eCFR are read-only and stateless — Qualmitta never sends your device or therapeutic data to those services.

SECRETS & KEYS

Encrypted secrets, rotated regularly

API keys (Anthropic, Stripe, Resend, USPTO) live only in encrypted server environment variables. They are never exposed to the browser, never logged, and are rotated on a defined schedule.

AUDIT TRAIL

Every artifact is versioned

Documents have version history and redlines. Predicate sets, risk items, and QMS SOPs are timestamped on create + update. Admins can pull the export log on request as part of an Enterprise agreement.

DATA FLOWS

What happens
every time you click.

We label every AI-powered feature by exactly which model call is triggered, what data leaves your tenant, and where the result lands.

SUBMISSION DRAFTING
Your inputs → Claude Sonnet 4.5 → streamed markdown → stored in your tenant. Zero retention on the model side.
REGULATORY CHAT
Your questions + optional project scope → Claude → streamed answers → chat history stored in your tenant.
PREDICATE / RLD
Your query → openFDA public API (read-only) → ranked results stored in your predicate sets.
PATENTS / FTO
Your device features → USPTO ODP public API (read-only) → screening report stored in your project.
RISK MATRIX
Your hazards → stored in your tenant. AI 'suggest' calls the model with your project meta only — never with prior projects or shared examples.
QMS SOP
SOP template + company name → Claude → streamed SOP → your download. Nothing shared with other tenants.
YOUR RIGHTS

Access. Delete.
Export. Correct.

Under GDPR, CCPA, and our own principles — you are always in control of the data you put into Qualmitta.

Right to access

Email hello@qualmitta.com and we return every artifact tied to your user_id within 5 business days.

Right to deletion

Deletion of your account and every associated project, draft, chat and telemetry event is honored within 30 days.

Right to portability

Every artifact is exportable to PDF, DOCX, Markdown, or CSV directly from the workspace.

Right to correction

Contact us to correct any account metadata (name, email, org).

CERTIFICATIONS & POSTURE

Where we are today,
and what's next.

SOC 2 Type II
Emergent-managed infra (in progress)
Underlying compute and storage inherit Emergent's operational controls.
HIPAA
Not yet — no PHI accepted
Qualmitta does not ingest identifiable patient health information today. If your workflow needs HIPAA, contact us for the Enterprise path.
GDPR / CCPA
Compliant with individual rights
Access, deletion, portability, and correction rights are honored end-to-end.
21 CFR Part 11
Roadmap — audit trail already in place
Version history and timestamped signatures live today. Full electronic-record + electronic-signature compliance is on the Enterprise roadmap.
ENTERPRISE PROCUREMENT

Need a data-processing agreement or a security questionnaire?

We share our current DPA, subprocessor list, and vendor security questionnaire on request. Reach out and we'll turn it around within one business day.